skyexchange
skyexchange
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This app is available for your device
skyexchange
This app is available for your device
Contact
+91 0612200557
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the skyexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If an OTP is not received after clicking "send OTP", you can try again or contact the app's support system through live chat. If issues persist, reach out to the app's support team for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active phone number. If your number has changed, please email your updated KYC details to our customer support for assistance with transferring your account. This will help us update your account information and get you back online.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the skyexchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. However, bonus earnings are non-withdrawable and can only be redeemed through gaming. Withdrawals are only possible for earnings earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the completion time from 30 minutes to 3 hours. However, occasional delays in payments may cause a further wait, potentially up to 24 hours. This delay can add to the overall processing time, resulting in a longer wait for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus can be withdrawn. The bonus itself, however, cannot be withdrawn by players.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm your withdrawal request status. If the request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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